Refund Policy
Thank you for choosing Unorthodox Solution.
We focus on delivering quality digital services and clear communication.
Please read this policy before making a payment.
Service Payments
All payments made to Unorthodox Solution are for digital services such as:
Website design and development
Branding and logo design
Marketing and promotional services
Maintenance and support services
Refund Eligibility
Payments are non-refundable once work has started.
If a project is canceled before work begins, a partial refund may be considered.
Setup fees, consultation fees, and advance payments are non-refundable.
Project-Based Refunds
Refunds depend on the stage of the project.
If work is partially completed, refunds are not guaranteed.
Any completed work delivered before cancellation remains payable.
Delays and Client Responsibilities
Refunds will not be issued for delays caused by:
Late content submission
Delayed feedback or approvals
Scope changes requested after project confirmation
Revisions and Dissatisfaction
Revisions are handled according to the agreed package.
Refunds are not issued based on personal preference or change of mind.
We encourage clear feedback so issues can be resolved during the project.
Subscription and Ongoing Services
Monthly or recurring services can be canceled with prior notice.
Payments already made for the current billing period are non-refundable.
Processing Time
Approved refunds, if any, are processed within 7–14 business days.
Refunds are issued to the original payment method.
Contact Us
If you have questions about this Refund Policy, contact us through unorthodoxsolution.com.